Inniti client care is more than just a Helpdesk, it's about keeping you up and running, resolving problems quickly, and providing you with the personal attention you deserve. Think of the productivity you will gain on an organisation-wide level by allowing us to be your single point of contact for your entire voice and data network.
No more finger pointing or passing the buck. We will keep up-to-date with all of the vendors for your phone systems, computer equipment, copiers and resolve any problems you may face. With our Managed Services program, you'll only need to send a single email, or make a quick phone call to open up a trouble ticket, and we will manage the issue to resolution for you, no matter what it is and no matter how many vendors are involved.
Despite the many benefits of cloud computing, making the decision to migrate can be a daunting one if you’re concerned about the security of your critical business data and system availability.
With cloud-based solutions from Inniti, our team will extensively evaluate your business and your future goals to provide a reliable and scalable cloud strategy that ensures the protection of your data and maximum uptime.
Cloud computing is not suitable for all businesses. Factors such as internet infrastructure, application specifics, and size of data all need to be part of the decision before making the jump to cloud computing.
We have had many new clients who previously made the switch and it had a negative impact to their business. Cloud computing may or may not be the answer to your IT needs. Speak to one of our consultants to make sure the decision you plan to make is the right one for you.
Inniti Managed Services offers flexible solutions spanning from individual I.T services addressing specific needs within your business, to encompassing all elements of your I.T environment. Our solutions bring predictability to your I.T budget and provide you cost effective I.T services tailored specifically to your business, its needsm and budget.
We have plans starting from remote maintenance and monitoring to onsite personel who can be based at your company.
Every company is different, so we tailor our Mananged Services to your organisation. Give us a call to see how we can help you.
The internet offers significant benefits to small and medium-sized businesses, however with it comes many potential security risks, ranging from Malware to data theft; layering protection into your current IT infrastructure is becoming more and more important every day.
While anti-virus is vital to ensure a healthy I.T infrastructure, precautions can be taken to stop viruses from entering your infrastructure in the first place. Prevent workstation downtime and slowness issues by locking-down your network behind a new generation firewall. These new generation firewalls are called UTM class devices; they will scan every bit of information entering and leaving your network, identify a threat before it even reaches the computer and block the connection, and even block undesired websites or sites that impact the productivity of your staff, such as social media.
Strong partnerships with our vendorsensures we can offer best-in-class devices. Stop dealing with obsolete workstation-based software firewalls that drastically slow down your end-users' computers.
We proudly offer the pinnacle in video conferencing, Polycom. Inniti is part of a select few of system integrators who are certified to sell and install Polycom video conferencing equipment.
The benefits of video conferencing for business is undeniable. Organisations that prioritise collaboration across their business are far more likely to succeed than those that don't.
Executives in leading organisations understand the critical role collaboration plays in helping them reach their goals. Collaboration has been shown to support empowerment, knowledge sharing, recruit and retain top talent, speed innovation, reduce duplication of work across geographies, and so much more.
We offer the entire suite of Polycom systems and we can tailor a package to your needs and budget. Contact us for more information
The average phone system has not changed much in over 20 years. However, in the last 5 years IP based systems have changed the industry with their flexability and cost effectiveness.
A properly implemented IP-based system will bring immediate savings and benefits to any sized business.
Employees often struggle using advanced phone features. Setting up a conference, or transferring a call on an old PBX requires detailed instructions.
Not so with an IP system – all features are easily performed from a user-friendly GUI. In addition, users get a better overview of the status of other extensions, of inbound calls, call queues, and presence. Proprietary systems often require expensive “system” phones to get an idea what is going on with your phone system and even then, status information is cryptic at best.